Privacy Policy

This Privacy Policy describes how Caesar's Tropical Fish (“we,” “us”) collects, uses, and protects information from visitors and customers who use caesarstropicalfish.com.

Information We Collect

When you place an order, submit a service request, or contact us through the Site, we may collect:

• Your name, phone number, and email address
• Order details, including items requested and preferred pickup time
• Service request details, such as tank size and type of service requested
• Basic usage data collected automatically by our website platform (e.g., pages visited, browser type)

How We Use Your Information

We use the information collected to:

• Prepare and fulfill your pickup order
• Contact you about your order or service request
• Respond to questions submitted through the Site
• Improve our website and product offerings

We do not sell your personal information to third parties.

Third-Party Services

Our website is built and hosted on the Ecwid e-commerce platform, which processes certain data on our behalf to operate the Site (such as storing your order information). We do not use a separate online payment processor, since all payments are collected in person at pickup.

Cookies & Analytics

The Site may use cookies or similar technology to remember items in your cart and understand how visitors use the Site. You can control cookies through your browser settings.

Your Rights

If you are a California resident, you may have rights under California privacy law to request access to, or deletion of, personal information we hold about you. To make a request, contact us using the information below.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For privacy questions or requests, contact us at 1648 Piner Road, Santa Rosa, CA 95403, or by phone at 707.546.7456.